Shipping policy
At Fitnex, we’re committed to delivering your fitness gear quickly, safely, and efficiently. Below is everything you need to know about our shipping process:
📦 Processing Time
All orders are processed within 1–3 business days. Once your order is processed, you’ll receive a confirmation email with tracking details as soon as it ships.
🌍 Shipping Time & Delivery
We offer worldwide shipping, with delivery times depending on your location:
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US & Canada: 7–15 business days
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UK & Europe: 7–15 business days
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Australia & NZ: 10–20 business days
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Other Countries: 10–25 business days
Note: Delivery times may vary due to customs, holidays, or carrier delays.
🚚 Shipping Partners
We ship through trusted carriers such as CJdropshipping logistics, DHL, USPS, YunExpress, and others to ensure reliable delivery.
📬 Tracking Your Order
A tracking number will be sent to your email once your order is shipped. You can track your package at any time using the link provided.
❗ Delays & Missing Packages
If your order hasn’t arrived within the estimated time, contact us at blake.beauford1@gmail.com. We’re here to help resolve any issues as quickly as possible.
📦 Customs & Import Taxes
Buyers are responsible for any customs and import taxes that may apply in their country. Fitnex is not responsible for delays due to customs.
If you have any questions or concerns about your order, feel free to reach out to us. Your satisfaction is our top priority.